Introduction

Welcome to Advik Rituals. By accessing or using our website advikrituals.com and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing any order.

These terms apply to all visitors, customers, and users of our website. If you do not agree with any part of these terms, please do not use our website or services.

Advik Rituals is owned and operated by Pt. Prashant Chaturvedi, based in Kashi (Varanasi), Uttar Pradesh, India.

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2. Definitions

For the purpose of these Terms & Conditions:

• "Company" refers to Advik Rituals
• "Website" refers to advikrituals.com
• "Customer" / "You" refers to the individual placing an order or browsing the website
• "Products" refers to all puja kits, samagri, and related items listed on the website
• "Order" refers to a purchase request placed by the customer

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3. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or are accessing the site under parental/guardian supervision
• You have the legal authority to enter into a binding agreement
• You will use the website only for lawful purposes and in accordance with these terms
• All information you provide during registration or checkout is accurate and complete

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4. Products & Descriptions

• We take great care to ensure all product descriptions, images, and contents are accurate
• All puja kits are pandit-curated and sourced from Kashi with attention to purity and authenticity
• Actual product color, packaging, or contents may slightly vary due to seasonal availability, photography lighting, or batch differences — this does not qualify as a defect
• We reserve the right to modify, discontinue, or update any product or its contents without prior notice
• In case a specific item within a kit is unavailable, we will substitute it with an equally authentic equivalent of the same value

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5. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR) unless stated otherwise
• Prices are inclusive of applicable taxes unless mentioned separately
• We reserve the right to change product prices at any time without prior notice; however, orders placed before a price change will be honored at the original price
• Payments are processed through secure, third-party payment gateways Razorpay.
• We do not store your payment details on our servers
• In case of a failed transaction where your bank has been debited, the amount will be refunded within 5–7 business days.
• We accept: Credit/Debit Cards, UPI, Net Banking, Wallets.

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6. Order Placement & Confirmation

• An order is considered confirmed only after you receive an Order Confirmation Email or WhatsApp message from us
• Placing an item in your cart does not reserve or guarantee its availability
• We reserve the right to cancel or refuse any order at our discretion — in such cases, a full refund will be issued
• Please ensure your shipping address, phone number, and email are entered correctly at the time of checkout. We are not responsible for non-delivery due to incorrect information provided by the customer

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7. Shipping & Delivery

• We ship across India and internationally to select countries
• Estimated delivery timelines are mentioned on the product and checkout pages; these are indicative and not guaranteed
• Delivery timelines may vary during festivals, regional holidays, or due to courier delays
• Once dispatched, a tracking number will be shared via email or WhatsApp
• Advik Rituals is not liable for delays caused by courier partners, customs clearance (for international orders), natural disasters, or other events beyond our control
• Please refer to our Shipping Policy page for complete details

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8. Cancellations

• Orders can be cancelled within 12 hours of placement, provided they have not been dispatched
• To cancel, contact us immediately at support@advikrituals.com or +91-92503 03205
• Once an order is packed or shipped, cancellation is not possible
• Cancellations after dispatch will be treated as returns and governed by our Refund & Return Policy

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9. Returns & Refunds

• We follow a transparent and fair return and refund process
• Returns are accepted only in cases of damaged, defective, or incorrect items received
• Refund requests must be raised within 24 hours of delivery with photographic evidence
• Refer to our dedicated Refund & Return Policy page for the complete process, timelines, and conditions
• We do not accept returns for change of mind or personal preference after the product has been used or opened

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10. Intellectual Property

• All content on advikrituals.com — including text, images, logos, product names, brand identity, and puja guides — is the exclusive intellectual property of Advik Rituals
• You may not copy, reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent
• Unauthorized use of our brand name, logo, or content will be subject to legal action under applicable Indian intellectual property laws

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11. User Conduct

By using our website, you agree not to:

• Use the site for any unlawful or unauthorized purpose
• Post or transmit any harmful, abusive, or offensive content
• Attempt to gain unauthorized access to our systems or data
• Interfere with the proper functioning of the website
• Resell our products without prior written authorization

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12. Disclaimer of Warranties

• Products are provided "as is" and we make no warranties beyond what is explicitly stated on the product page
• While all our puja kits are curated by experienced pandits, spiritual outcomes are based on individual faith and devotion — Advik Rituals makes no religious guarantees
• We are not responsible for any direct, indirect, or consequential loss arising from the use of our products or website

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13. Limitation of Liability

To the maximum extent permitted by law, Advik Rituals shall not be liable for:

• Any loss of income, revenue, data, or profits
• Any indirect or consequential damages
• Losses arising from unauthorized access to your account
• Delivery delays caused by third-party courier partners

Our maximum liability to you in any case shall not exceed the amount you paid for the specific order in question.

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14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.

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15. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the website after changes are made constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

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16. Contact Us

For any questions, concerns, or disputes regarding these Terms & Conditions, please contact us:

Advik Rituals Founded by Pt. Prashant Chaturvedi 📍 Kashi (Varanasi), Uttar Pradesh, India 📧 support@advikrituals.com 📞+91-92503 03205🌐 advikrituals.com

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🕉️ Advik Rituals — Sirf saman nahi, poorn vidhi. Kashi se sidha aapke ghar tak.